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Class action lawsuit claiming Target's website is not accessible to consumers who are blind or have low vision.
Plaintiff
Blind and visually impaired consumers
Defendant
Target Corporation
Date Filed
January 1, 2023
Jurisdiction
U.S. District Court for the District of Minnesota
Case Number
0:23-cv-03080
WCAG Level
Level AATarget Corporation is facing a class action lawsuit filed in the U.S. District Court for the District of Minnesota, claiming its website is not accessible to consumers who are blind or have low vision. The lawsuit alleges that Target.com violates the Americans with Disabilities Act by failing to be compatible with screen reading software and other assistive technologies used by blind and visually impaired individuals. Plaintiffs claim they encounter numerous barriers when attempting to browse products, make purchases, and access services on Target's website. This is one of many web accessibility lawsuits filed against major retailers in 2023, reflecting the continued trend of litigation targeting e-commerce platforms. The case highlights that even major corporations with significant resources continue to face accessibility compliance challenges. Target was previously involved in a landmark accessibility case in 2008 (National Federation of the Blind v. Target Corp.) which resulted in a settlement requiring accessibility improvements. The current lawsuit suggests ongoing compliance issues despite past litigation.
This case demonstrates that web accessibility compliance is an ongoing responsibility, not a one-time fix. Even companies that have previously settled accessibility lawsuits can face new litigation if they fail to maintain accessible websites. It reinforces the importance of building accessibility into development processes and conducting regular audits.
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